Privacy Policy
Last updated: May 1, 2023
1. Introduction
At Rentuy, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, mobile application, and use our services (collectively, the "Services").
Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.
2. Information We Collect
We collect several types of information from and about users of our Services, including:
- Personal Information: This includes information that can be used to identify you, such as your name, email address, postal address, phone number, and date of birth.
- Financial Information: This includes information necessary to process payments and prevent fraud, such as credit card numbers, bank account information, and income verification.
- Property Information: For Property Owners, this includes details about properties listed on our Services, such as address, features, and rental terms.
- Usage Information: This includes information about how you use our Services, such as the pages you visit, the time and duration of your visits, and the links you click.
- Device Information: This includes information about the device you use to access our Services, such as IP address, browser type, operating system, and device identifiers.
3. How We Collect Information
We collect information in several ways:
- Directly from you: When you register for an account, list a property, apply for a rent-to-own agreement, or otherwise interact with our Services.
- Automatically: When you use our Services, we automatically collect certain information about your device and usage patterns.
- From third parties: We may receive information about you from third parties, such as credit bureaus, identity verification services, and public databases.
4. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Services
- Process transactions and send related information
- Verify your identity and eligibility for our Services
- Match Renters with appropriate properties
- Facilitate communication between Users
- Send administrative messages, updates, and promotional materials
- Monitor and analyze usage patterns and trends
- Detect, prevent, and address technical issues and fraudulent activities
- Comply with legal obligations
5. How We Share Your Information
We may share your information in the following circumstances:
- With other Users: We share information between Renters, Property Owners, and Investors as necessary to facilitate rent-to-own agreements and secondary market transactions.
- With service providers: We share information with third-party vendors who provide services on our behalf, such as payment processing, data analysis, and customer service.
- For legal purposes: We may disclose information if required by law or in response to valid requests by public authorities.
- With your consent: We may share information with third parties when you have given us your consent to do so.
- Business transfers: If Rentuy is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction.
6. Data Security
We implement appropriate technical and organizational measures to protect the security of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Your Choices
You have several choices regarding your personal information:
- Account Information: You can review and update your account information by logging into your account settings.
- Marketing Communications: You can opt out of receiving promotional emails by following the unsubscribe instructions in those emails.
- Cookies: Most web browsers are set to accept cookies by default. You can choose to set your browser to refuse cookies or to alert you when cookies are being sent.
8. Children's Privacy
Our Services are not intended for children under the age of 18, and we do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information.
9. Changes to Our Privacy Policy
We may update our Privacy Policy from time to time. If we make material changes, we will notify you by email or through a notice on our Services prior to the change becoming effective. Your continued use of our Services after any changes to this Privacy Policy constitutes your acceptance of such changes.
10. Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us at privacy@rentuy.com.